The CANSTAR Online System

Customer Number
Logon Name
Press after you have entered your number and name

Important News:

Canstar Online ( is closing down. Access to this portal and the reports contained within will be discontinued as of 31st March 2018. If you are using Canstar Online please contact Canstar via or phone (07) 3837 4100 and ask for Data Operations.

If you have already advised Canstar that you require reports from Canstar Online, an alternative solution will be implemented for your reports. No further action is required from you at this time.

For further information on what the closure of Canstar Online means for you, please contact Canstar on the details above.

Canstar View (, the new tool allowing you to access Canstar’s full range of banking data.
Call your relationship manager for a login today! Please note, access to the Canstar Database is by subscription only.
Contact Canstar on (07) 3837 4100 for more information.

Please let us know your comments and suggestions! If you need over-the-phone guidance on using this exciting way of accessing Australasia's most comprehensive database of financial services, please call
Customer Support on 07-3837-4100 in Australia or Freecall 00 800-3632-4100 in New Zealand.

For any questions regarding privacy or problem resolution, please follow this link -  CANSTAR Privacy and Problem Resolution

Liability disclaimer - Canstar Online

Although great care has been taken to ensure the reliability of any statements of opinion or general ratings information provided by CANSTAR, CANSTAR gives no warranty in relation to statements and information contained in the website and disclaims all liability to the fullest extent possible arising from any persons acting on the information and statements contained therein. CANSTAR assumes no responsibility or obligation to provide updates on any published statement or report. Where the law implies conditions or warranties that are not able to be excluded, CANSTAR's liability shall be limited to the re-supply of the information.

General Advice Warning - Canstar Online

To the extent that any CANSTAR data, ratings or commentary constitues general advice, this advice has been prepared by CANSTAR Pty Ltd ABN 21 053 646 165 AFSL 312804 and does not take into account your individual investment objectives, financial circumstances or needs. Information provided on and available from this site does not constitute financial, taxation or other professional advice and should not be relied upon as such. CANSTAR recommends that, before you make any financial decision, you seek professional advice from a suitably qualified adviser. Any reference by CANSTAR to the past performance of a financial institution or service provider is not necessarily indicative of future performance. A Product Disclosure Statement relating to the product should also be obtained and considered before making any decision about whether to acquire the product. Please refer to CANSTAR's Financial Service Guide for more information.